Privacy Policy | Caplenavento

Introduction

At Caplenavento Asesoría y Apoyo Financiero, S.A. de C.V. (hereinafter "Caplenavento"), located at Av. Paseo de la Reforma 250, Floor 10, Colonia Juárez, Alcaldía Cuauhtémoc, C.P. 06600, Mexico City, Mexico, we are committed to protecting your personal data. This Privacy Policy aims to inform you about the treatment we will give to your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

Personal Data We Collect

For the purposes stated in this privacy notice, we may collect the following categories of personal data: • Identification data: full name, date of birth, marital status, nationality • Contact data: address, phone number, email • Financial data: credit history, income, expenses, banking information (when necessary for service provision) • Employment data: occupation, workplace, seniority

Purposes of Data Processing

The personal data we collect will be used for the following primary purposes: • Provide the requested financial advisory services • Evaluate your eligibility for government support programs • Prepare personalized financial analysis • Follow up on requests and inquiries • Contact you to follow up on contracted services As secondary purposes, we will use your data to: • Send you information about new services and programs • Conduct internal statistical studies • Improve our services and processes

ARCO Rights

You have the right to know what personal data we have about you, what we use it for, and the conditions of use we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); to have it deleted from our records or databases when you consider it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). To exercise any of these rights, you can send a request to: privacy@caplenavento.com

Security Measures

We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing. These measures include: encryption of sensitive data, restricted access control, ongoing staff training, and periodic security audits.

Changes to Privacy Policy

We reserve the right to make modifications or updates to this privacy notice. Any modification will be published on our website www.caplenavento.com and will take effect from its publication.

Contact

If you have any questions or comments regarding this privacy notice, you can contact us through: Email: privacy@caplenavento.com Phone: +52 (55) 1234 5678 Address: Av. Paseo de la Reforma 250, Floor 10, Juárez, Cuauhtémoc, 06600, CDMX, Mexico